Customer Reviews

Came in and after my car was checked out and I was told that it would take quite a bit of time to repair it. I was offered shuttle service home. Service didn’t have a Courtesy car so they would transport me home and back the next day.

Always great

Very efficient.

Jake did an amazing job getting me and done quickly

It was fine and courteous and work was ok.

those who helped me were kind and professional and I believe not just skilled, but also trustworthy. I came in for a recall and also an oil change and they were not pushy but rather informative as to other things needed to keep my car running well. I'm glad you sent the info card on the recall so I could find you!

Great customer service Fair priceing Very friendly and courteous

I'm very disappointed that I did not get an estimate before repairs were done.

I was treated rudely by my service representative. She either did not listen to my request for an additional review of the battery/battery-sensor problems that I experienced, or else she chose not to follow through. When I questioned her about this she repeatedly interrupted me to tell me that "the technician found an error code" and that ended his review (her position, not mine). She stopped interrupting only when I asked her to "please let me finish." My concerns were well founded, as I explained to her - the car's battery failed and was replaced last summer and my battery sensor failed in November - this could certainly be more than coincidence and that prompted me to request a further review. Additionally, when I asked my representative what purpose the battery sensor served, she struggled with her response and could give a simple explanation - she used an acronym that was totally unfamiliar to me and her explanation was not helpful at all. In summary, I was totally frustrated with the experience.

Outstanding service!

Service was great

It's always a pleasure meeting Laura and rest of staff regarding my auto service repairs. Such great customer service and willingness to go above and beyond my expectations. They have never let me down.

Always customer oriented, found an issue & fixed it before it became an issue.

Had a great experience with my service this time. Laura went out of her way to make sure everything was taken care of and I even was able to get a loaner. Big improvement over my last visit. Great Job!

I was called twice to confirm the initial service appointment and what was going to be done to my vehicle, which I understood was: Oil change, tire rotation, top off fluids, check tire pressure, and insure vehicle was still running as it should for its first service appointment. Additionally, I was told the vehicle would be detailed inside and out. I live north of the river, approximately 45-60 mins from your dealership. My vehicle was checked in and completed relatively quickly. I confirmed with the service associate that the tires were rotated and it was detailed...and he agreed. When I opened the door, it had not been vacuumed at all and the exterior had not been cleaned either. The associate offered to vacuum it out himself...but there was no way I was going to stand there for the amount of time it would have taken to detail the car appropriately. Instead, I took the vehicle to my regular car wash to have it completely cleaned inside and out. My entire experience was not in line with what I would expect when buying a 90,000 dollar vehicle.

Everyone was very friendly and the dealership was nice and clean! Will comeback in the future and also consider getting my new Cadillac from there.

Laura and your staff were thorough and complete on our latest visit. it is a pleasure to bring our car in for service.

I was pleased with the overall treatment. I felt like all the sales force was working for one goal to take care of me. Thank you.

Jacob Harper was very professional and helpful. I appreciate the printed booklet with all of the items on my vehicle that require attention. It was great to have a tangible reminder of what I need to request the next time that I visit Cable Dahmer's Service department. Thank you!

I had an appointment to get work done on my car work with Brock and Laura was issued a loaner car for the day. The work was completed in a timely manner no issues at all. I really enjoy working with the people in service always very accommodating and professional all while making you feel special.