The service staff is welcoming. The waiting area has a nice work station to work while you wait and enjoy a hot cup of coffee. The follow up from the staff was excellent. I received an email and personal phone call to ensure that everything was taken care of.
Hi, we're happy you found our staff to be so supportive during your experience here at Cable Dahmer Cadillac of Kansas City. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I came in for a service and an A/C issue. Was expecting a hefty bill, but appreciate that they only did what was necessary and the bill was very reasonable. Everything now seems to be working fine now.
It was quick and painless. Everyone from salesperson cliff to finance person fransico were delightful to work with. I have worked with the cable dahmer group for sometime my last car I worked with the cadilac dealership. I cant say enough about the service dept at the cadillac dealership. I can only hope my relationship with buick GMC can be as good as the Cadillac dealershIp. It has been wonderful and I will recommend cable dahmer to all my friends and family.
I was very satisfied with my service for an oil change and my antenna being repaired. I hope Jake Harper is high on your list of excellent employees as I think is is a very valuable employee of cable Dahmer. On another note, I would like to complain about the headlights on my 2013 SRS. I love my car but I found out that my headlights will cost around $1500 to fully replace. I ad new bulbs put in but they still aren’t that good. I have to use my bright lights to really see like I should. If I would have an accident because of that, GM will be sued. I also have had three navigation screens. GM needs to do recalls.