Service experience was for the most part good, however I was disappointed in that part of the service work included rotating my tires. As a result of this service the valve stem caps were not returned after the rotation was completed. With the dealership being located so far from my residence I chose not to go back after discovering them missing.
Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.
Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!
Every thing I asked Jacob was done and personally inspected. Very pleased with a job well done. Will not go any where else to have my Cadillac serviced it's good to see smiles on everyone's faces there Jacob and his team are AAA.