1100 Reviews Found
Confirmed Service Customer
Jacob Harper and Brock and everyone there went above and beyond to help with every aspect of the service required and even provided a needed ride home. Wow!!! Top Notch!!!
Steve G.
LENEXA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Jake, the Service Advisor, was amazing as usual. Jake was upfront with what repairs we needed to fix and the cost that I would incur with the repairs. Plus the service team got my car in and out of there quickly, thanks to everyone at Cable Dahmer Cadillac of Kansas City!
Jennifer J.
LEAWOOD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Jake Harper is amiable and knowledgable, a very good manager of the front service department.
Robert B.
LEAWOOD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I have a 2016 cad I bought from Hendrick last year. I needed a paint touch up for the car. The color I was told is “old blue eyes”. After a question and answer period your parts man advised he didnt have it in stock. That your Chevy dealer did. I went there and they didn’t either. Why they had a cad color, who knows. Well they didn’t. Wondering why I was sent there instead of your dealer ordering it,. Frankly, I appeared purposeful. A runaround.
James W.
OVERLAND PARK
Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Cable Dahmer Cadillac of Kansas City (816) 396-5689
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Very efficient. Service personnel friendly and helpful.
Shirley M.
ESBON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I arrived on time for my appointment and everything from start to finish went smoothly.
Leslie F.
LENEXA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cable Dahmer Cadillac of Kansas City and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Love your service dept and Jason Otto.things are always finished on time.
Larry L.
KANSAS CITY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Cable Dahmer Cadillac of Kansas City
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Confirmed Service Customer
Jake Harper is the gentleman I normally work with on service. He’s always fast to call me back and get me squared away.
April G.
PLEASANT VALLEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Polite and friendly staff. Easy to talk to and attentive to my issues.
Daniel M.
RAYMORE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cable Dahmer Cadillac of Kansas City and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Very complete and thorough diagnostic of my transmission on the 2017 XT5. The head of the service department spoke with me regarding the fact that he could find no current problems and that the computer had time to reboot since the original incident and after taking it for a test drive he felt that I was good to go. I appreciated his personal interest in my safety and felt comfortable with his evaluation and explanation.
Dennis F.
LAKE WINNEBAGO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cable Dahmer Cadillac of Kansas City and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Service writer (Jason Otto) was excellent. The customer wait area was at a level commensurate with the name Cadillac. The snack/beverage concept was new to me but again one that one would expect with the Cadillac name. Payment kiosk was nice (like you see at other self-service checkout business locations. The negative of this particular kiosk was that you couldn't pay by cash directly . . . by credit card or some other funky card.
David S.
KANSAS CITY
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Confirmed Service Customer
After my last two oil changes taking over 2 hours at this dealership, it was extremely nice to have an oil change in an hour. Our Service Advisor was outstanding and an asset to the company.
Barbara D.
LENEXA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Cadillac of Kansas City! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Laura was very polite and knowledgeable able my xts
Patrick L.
KANSAS CITY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!